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Verizon Wireless: Products & Services

Verizon makes  broadband and wireless solutions that way ahead in technology,enhance our customers' lives and build growth across the technology  industry and the economy.From health care solutions and energy management to cloud services and smart homes, Verizon's sophisticated technology allows our customers to personalize their communications to meet their individual needs.

They provide the  most reliable 3G network, the fastest nationwide 4G network, the first all-fiber optic network to customers’ homes and the world’s premier IP network? wireless broadband and global IP networks.They continue to invest in superior voice, data and video products and services.

Verizon Wireless: Company Background

It started in 1983 as Bell Atlantic which is based in New York City  covering New Jersey to Virginia and came out  as part of the 1984 AT&T breakup into seven "Baby Bells." In 1997, Bell Atlantic merged with another Regional Bell Operating Company, NYNEX, based in New York City with a coverage spanning from New York to Maine.  In 2000, Bell Atlantic acquired former independent phone company GTE, and adopted the name Verizon The company's headquarters are located in the Verizon Building at 140 West Street in Lower Manhattan, New York City.

Verizon Wireless: Customer Feedback & Reviews
by Bryan_Carey
Pros: Large, reliable network; Few dropped calls; Flexible calling plans
Cons: Contract requirements for service; Misleading incentives

Summary: 'Like many other consumers, I own a cell phone and have been using a wireless service provider for many years.'by dlstewart  Jan 10 '12

Pros: polite, other ways to handle problems rather than speaking with someone
Cons: not all Verizon customer service reps are equal in knowledge

Summary: I have been a Verizon customer for over ten years.  During that time I have had to speak with Verizon customer service.  It’s a mixed experience depending upon who you speak with.

TyrisFlare "I live in an area that doesn't have too many choices for wireless providers (if I want reception, that is). It's either Verizon, AT&T or some type of pay-as-you-go plan from Walmart. After having AT&T internet for less than a month and being ignored by customer service and then having my credit tarnished by them after I refused to pay for an item I never received, I knew there was no way I was going to go with AT&T.
As for Verizon, I've had some problems with them, but I've NEVER been ignored by customer service. Once a rep even called me on the phone after answering my email just to make sure I was satisfied. It's impossible for any company this size to get it right all the time, but at least they try. When it was leaked online that they were going to start charging customers a fee to pay their bills I was outraged, like many others, and I complained to customer service. They changed the policy in 2 days. It took Bank of America a month to come to their senses after they said they were going to charge customers a fee to access their own money. Even though I'm sure Verizon was flooded with emails, a rep still answered mine in a business day.
Verizon Wireless: Business Credibility & Trustworthiness


November 2011 Verizon Achieves Distinguished Certification for Information Security Management
October 2011 National Urban League Honors Verizon Foundation President Rose Stuckey Kirk as 2011 Woman of Power
August 2011 Verizon Earns Prestigious Certification for Quality Products and Services
May 2011 Verizon Is Top Telecommunications Company in Fortune Magazine's 2012 List of World's Most Admired Companies
March 2012 Verizon's Employee Training Programs Ranked Tops in the U.S.
February 2012 Verizon and DLA Piper Honored With 2011 Pro Bono Partner Award From Pro Bono Institute


Innovative Verizon Wireless Retail Software Solution Recognized By CIO Magazine June 2012

Verizon Wireless Ranks Highest in Network Quality in Five Regions According to J.D. Power and Associates March 2012

Verizon Wireless Customer Care Leads Industry In J.D. Power And Associates Study February 2012

4G LTE Network Receives Awards From PC World And Popular Science Magazines November 2011

Latest J.D. Power And Associates Study Ranks Verizon Wireless Highest In Customer Care July 2011

Verizon Wireless Rated the Fastest Mobile Network Of 2011 by PC Magazine June 2011

These are just a few of Verizon many awards and accolades, to see more go to

Verizon Wireless: Website Popularity & Google Ranking

Alexa ranking is ranked #3,446. It is in the “United States” category.

It has been online for at least sixteen years.

Its estimated that 75% of Verizon's visitors are in the US, where it has attained a traffic rank of 768.

Compared with the overall internet population, the site appeals more to Caucasians;

its visitors also tend to consist of higher-income women over the age of 45.

Google ranking

Verizon is ranked 7|10

Verizon Wireless: Social Media Presence

Verizon is very popular in social media,their presence are felt on a variety of these site.

Verizon has 3,027,236 likes · 78,343 talking about this · 132,262 were here on their Facebook page. 

They also have a twitter account which seems to be overflowing with customer presence, they have 8,052 Tweets 662 Following 49,193 Followers.

There is also a Google plus page where  2,121 have them in circles, they have +5124 pluses and a lot of comments.

Tere blog is updated ones a week and is located at

Verizon Wireless: Website Security & Safety

As Quoted from

Verizon has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we collect or store, including Social Security Numbers. Employees are trained on the importance of protecting privacy and on the proper access to, use and disclosure of customer information. Under our practices and policies, access to sensitive personally identifiable information is authorized only for those who have a business need for such access, and sensitive records are retained only as long as reasonably necessary for business or legal purposes.

Although we work hard to protect personal information that we collect and store, no program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information. Verizon maintains security and incident response plans to handle incidents involving unauthorized access to private information we collect or store.

Google says this site is safe to browse, to find out additional information go to

Verizon Wireless: Pricing & Packages

Verizon High Speed Internet service is the best value in broadband, with prices starting as low as $19.99 per month! So you’ll pay less to enjoy a faster Internet experience.The Verizon HSI network is 99.9% reliable* so you can count on staying connected, data will be charged $1.99 per megabyte, rounded up to the next full megabyte (but not standardly; 1.1 MB would be rounded to 2 MB even though math says otherwise.

A internet plan that Verizon Wireless offers is for people who either buy a PC card for their laptop or buy a USB modem. As with the Broadband Access Connect, 5GB of data costs $59.99. but you cannot get a discount for features that you already have on your account (as you could with the Broadband Access Connect plans). The only pricing options are $39.99 for 50MB of data or $59.99 for 5GB of data.

Verizon Wireless: Shipping Rates & Policies

Verizon is very fast when it comes to shipping, although it will vary a little depending on where in the world you are situated,returns Shipping is free, they have already paid for postage. for returns Use the Verizon provided prepaid envelope or shipping label, and drop your package in any U.S. Postal Service mail box. You are not required to send the battery with your device. If you choose to send the battery, please keep it in the device or wrap it in a separate bag before placing it in the provided envelope. For more info go to

Verizon Wireless: Payment Methods Accepted

Verizon Wireless accepts all major credit cards: Visa, MasterCard, American Express and Discover. Verizon Wireless also accepts debit cards carrying the Star, NYCE, PULSE, Visa and MasterCard brands. Diner's Club cards are also accepted but for recurring payment and business-to-business extranets only. They will accept international credit for one-time payments only.

Verizon Wireless: Returns, Refunds & Exchange Policy

You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii).

This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.You may terminate service for any reason within 14 days of activation. If you purchased a wireless device at a promotional price at the time of activation, you must return it within the device return period to avoid being assessed an Early Termination Fee of $175, or$350 if you purchased an Advanced Device. You will remain responsible for your Activation Fee unless you terminate service withinthree days of activation.

Verizon Internet: Product images & screenshots
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